Developing and Managing Professional and Ethical Behaviours

Executive Summary

Ethics is the understanding, the difference between the right and wrong. For every situation, Ethics differs and varies from situation to situation. This report shows the ethical, organisational and behaviour expectations or requirements in the business.

This report shows the ethical and unethical situations of employees for a business named Isha Cycle Industry in Ludhiana. This report shows the ethical and unethical behavioural expectations over the various situations. This report shows the ethical unethical situations for the employees.

Unethical situations of staff are –

• They do not work with concentration and Talk with other employees at the time of work.
• They attend their personal calls at the time of work
• They do not use safety gloves and instead they feel that health and safety conditions are unethical.
• The company does not cover any kind of insurance to cover up the risk from natural disaster.
• Need some more innovative ideas to increase sustainability.

Ethical situations of staff –

• Provides accuracy
• Knows all the manufacturing processes
• Think to work on fast pace and uses safety shoes
• Organization covers limited area risk by supplying products to other areas or targeting multi region but does not have any insurance to cover from natural disaster.
• Follows all the sustainability issues.

In short staff of Isha Cycle Industry follows ethically and as well unethically according to the situations.

Contents

1.0 Introduction –

2.0Organisational Requirements

2.1 Organisational Purpose and/or direction

2.2Organisational policies and processes

2.3Compliance: Legislative/legal, Health and safety

2.4Risk Management

2.5Sustainability

3.0 Behavioural Expectations

4.0 Review of Behavioural Expectations

5.0 Conclusion

The industry where I used to work is “Isha Cycle Industry” located in Industrial area B in Ludhiana, Punjab, India. This industry provides bicycle parts to other industries to complete the manufacturing of a bicycle and in order to further sell to the consumer.

This industry was started by Mr. Tarsem in 1990. In this Industry 20 employees are working. This is a manufacturing industry and manufactures some parts of bicycle.

Stakeholders for this industry are the Mr. Tarsem, 20 employees, other manufacturing industries such as Hero Cycle and many more, Suppliers of the Raw Material, government for taxes and development, public to buy the product.

2.1 Organisational Purpose and/or direction – Organisation purpose refers to an explicit or implicit understanding of why this organisation exists. The understanding is agreed and shared by stakeholders and provides a framework for overall decision making. This purpose also reflects the core values, philosophy and believes of the organisation.

Vision or mission Statement – Vision statement of Isha cycle Industry is to provide the best and the innovative Bicycle parts and to be at the top in manufacturing Bicycle market.

2. Organisational policies and processes – Policies are the principles and guidelines formulated and implemented by the organisation to enable it to reach its vision and goals. Procedures or processes are the specific method employed to express policies in terms of day to day actions or decisions. Policies and processes are designed to influence and determine all major decisions and actions taken in organisation. Considering, policies and procedures, it ensure that the overall purpose and direction of the organisation is supported and translated into simple steps which are compatible with this purpose and directions.

Policy 1:- Time Reduction – Isha Cycle Industry Buys the raw material that is iron, from other industries or raw material suppliers and then required to mould the iron in order, to manufacture the bicycle parts.

This policy is supporting the process and directions on the basis of small scale business, as it reduce the time of manufacture and to pace up the other manufacturing processes.

Policy 2:- An employee which is newly hired should be trained in the whole working processes. So, that he could work as a leader and manufacture the products on faster and accurate pace.

3. Compliance: Legislative/legal, Health and safety – Legislative/legal requirements refers to requirements as per the law or legal regulations.

Health and safety requirements are concerned with protecting safety, health and welfare of people engaged with the organisation, like staff or clients etc.

Legal/Legislative policy 1:- Legal policy of government is to pay the minimum wage of Rs.5000 /- by law or legal regulations. And Isha Cycle Industry commits to that policy.

Health and safety policy 1:- Health and Safety requirements of Isha Cycle Industry is to wear protective gloves and shoes before entering into manufacturing area as the product is prepared in hot oils, machines, acids and with some heavy iron holdings.

4. Risk Management – Risk management refers to the identification, assessment and prioritisation of risks, followed by co-ordinated and economical application of resources to minimise, monitor and control the probability and/or impact of unfortunate events.

Policy 1:- In order to cover up the risk of selling Bicycle parts to a single state, Isha cycle Industry has wider the production and sells to a company in every state of India to cover up the risk.

5. Sustainability -Sustainability refers to business practices of an organisation that involves any harmful impacts of its business on the environment and society. Sustainability is basically checked to rectify if there are any harmful impacts on environment because of business. Harmful Impact on the environment could directly link to the bad social responsibility and bad impact on the business reputation.

Policy 1: – Isha cycle Industry uses Recycle boxes in order to pack the Bicycle parts instead of plastic bags for the sustainability of environment.

Policy 2: – Isha Cycle Industry reuses the oil used from production of one part for further productions.

3.0 Behavioural Expectations

Organisational requirements	Behavioural Expectations (Existing and/or new)
Organisation purpose & direction	As the organisations purpose is to provide accurate parts for bicycle for manufacturing in further processes. So, all the employees are required to work with accuracy and concentration. Every staff should be honest and have integrity and have innovative ideas.
Policies and processes	Policy in this organisation is that employees should be skilled. Employee should know all the works of the manufacturing processes. So, that he could work on accurate and faster pace and could be called when required if anybody makes sick call. Employee is not required to talk and attend personal calls while working. Policies and procedures should be fair and transparent, moreover should be communicated to the stakeholders.
Compliance	Health and Safety – Use safety gloves and shoes in order to go in the manufacturing area for health and safety as there is heavy and hot work. Ensure that environment is healthy and safe. Legislative and legal – Organisation Commits to the Employment contract and Minimum wage by law is Rs.5000/-.
Risk Management	In order to cover up the risk of wastage of a set of iron, Pour the oil over the iron which is old. So, that it may not catch rust. Ensure that all relevant insurance are taken out. E.g. ACC payments, Public liability insurance. Inform management of new risks as they arise. There should be no limited area risk.
Sustainability	Reuse the remaining oil in the container that is used in the earlier production process instead of throwing it. Ensure that sustainable waste management practices are followed e.g. Use Recycle material, save power, use soft copy information whenever possible.

4.0 Review of Behavioural Expectations

Review of current behaviour against expectations
Organisation Requirements	Behavioural expectations	Current behaviour of staff	Extent to which expectations are being met (Rating 0 – 10)	How will breaches be dealt with (course of action)
Organisation purpose and/or direction	As the organisations purpose is to provide accurate parts for bicycle for manufacturing in further processes. So, all the employees are required to work with accuracy and concentration. Every staff should be honest and have integrity and have innovative ideas.	An employee does work with accuracy but not with concentration as they talk with each other instead of providing concentration to work and making the work slowdown. Employees are honest.	According to the accuracy, concentration and fast production process the ratings provided is 7 out of 10 because of accuracy only as they do not work with concentration, talk with each other on work time and makes the work slowdown.	A team building meeting should be held and all the employees should be told about the procedure and process and show the production speed and demand for the product and tell the targets. So that they could understand and try to cover up the demand.
Organisation policies and processes	Policy in this organisation is that employees should be skilled. Employee should know all the works of the manufacturing processes. So, that he could work on accurate and faster pace and could be called when required if anybody makes sick call. Employee is not required to talk and attend personal calls while working. Policies and procedures should be fair and transparent, moreover should be communicated to the stakeholders.	An employee does not work on faster pace as they talk while working and making the work slow. The employee in the industry knows all the processes of manufacturing. Employees attend their personal calls even after stopping the work process and making the production slow.	The rating provided to the employees is 6 out of 10 because they know all the works of manufacturing processes and the rating is deducted because of attending personal calls at the time of their work.	A team meeting should be conducted and should be shown the slowdown of work and should be told that their work is slow because of their phones and they are required to make their phones on silent or switch off them and should use out of work or at the break time.
Compliance	Health and Safety – Use safety gloves and shoes to go in the manufacturing area for health and safety as there is heavy and hot work. Ensure that environment is healthy and safe. Legislative and legal – Organisation Commits to the Employment contract and Minimum wage by law is Rs.5000/-.	Employees use the safety shoes but do not use safety gloves to make the work fast and they don’t feel that gloves are useful even after some of the accidents. Employees are satisfied with the wage as they are provided above the minimum wage that is Rs7000/-.	The ratings provided are 4 out of 10 because of their thinking to work on fast pace and using safety shoes and the rating is less because of not considering health and safety conditions by not using safety gloves instead of some of accidents.	A face to face meeting should be conducted and should be shown the importance of Safety gloves and try to make them understand that it is for their safety as the work with hot and heavy materials and could be protected with these only if an accident occurs.
Risk Management	In order to cover up the risk of wastage of a set of iron, Pour the oil over the iron which is old. So, that it may not catch rust. Ensure that all relevant insurance are taken out. E.g. ACC payments, Public liability insurance. Inform management of new risks as they arise. There should be no limited area risk.	Industry uses oil to make iron rust free, and to save the iron from making it waste. Limited area risk in this industry is covered but, not the disaster risk because of no insurance.	The rating provided to it is 5 out of 10 Employees use recycle paper boxes to pack the cycle parts because of its potential to make iron rust free and covering the risk of limited area of sale. The rating is less because it does not have any insurance to cover up the risk from any natural disaster.	A board of meeting should be conducted and should be made understand the importance of Insurance and insurance should be made to cover up the disaster risk. Moreover, as soon as a risk arises or is about to arise, employees should inform the management.
Sustainability	Reuse the remaining oil in the container that is used in the earlier production process instead of throwing it. Ensure that sustainable waste management practices are followed e.g. Use Recycle material, save power, use soft copy information whenever possible.	The remaining oil in the container is reused for the further production processes instead of throwing it. Employee’s uses recycle paper boxes to pack the cycle parts.	The ratings provided are 9 out of 10 because, to reuse every drop of oil and in further processes. Moreover to reuse the paper boxes to cover the Bicycle parts. 1 is deducted to make them to reuse innovative ideas.	They are following all the rules and policies and helping the environment to sustain and should carry on with this process. They should be provided some kinds of reward to encourage them.

Ethics is understanding, the difference between right/wrong. This report introduces organisational ethnicity and organisational requirements in a business and describes that ethics changes according to the situations. This report shows the organisational ethnicity and organisational requirements in a business named Isha Cycle Industry which is located in India. This report shows the organisational ethics according to the religion culture and law. Conclusion for this is that employee working in this industry follows some of the ethical ways in business and some unethical ways on various situations while working in the business. Conclusion for this business is that it follows all the laws and regulations but the staff is some unethical at some extent.

Unethical situations of staff are –

• They do not work with concentration and Talk with other employees at the time of work.
• They attend their personal calls at the time of work
• They do not use safety gloves and feel health and safety conditions are unethical.
• The company does not cover any kind of insurance to cover up the risk from natural disaster.
• Need some more innovative ideas to increase sustainability.

Ethical situations of staff –

• Provides accuracy
• Knows all the manufacturing processes
• Think to work on fast pace and uses safety shoes
• Organization covers limited area risk by supplying products to other areas but does not have any insurance to cover from natural disaster.
• Follows all the sustainability issues.

In short staffs follow ethically and as well unethically according to the situations.