Management of knowledge as a strategic asset

Knowledge Management is the management of knowledge as a strategic asset and focuses on encouraging the sharing of knowledge. It comprises of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences embodied in individuals or embedded in organizational processes or practice. Its curriculum includes courses helpful in the field of business administration, information systems, management and information sciences. In recent times, Knowledge Management has broadened its research in the fields of information and media, computer science, public health, and public policy.

Knowledge Management concept is used by various organisations, as a part of their business strategy, information technology, or human resource management departments with the advices and strategies by several consulting companies.Knowledge Management efforts basically focuses on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization. Knowledge Management efforts include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. To further enhance these efforts, technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets, and computer supported cooperative work have been introduced. Strategies involved in Knowledge Management include actively managing knowledge, rewards, after action reveiews, competence management and many more.Knowledge management programs can yield impressive benefits to individuals and organizations if they are purposeful, concrete, and action-oriented.

A Corporate university is an educational entity established as a strategic tool wholly with the purpose to assist its parent organization in achieving its goals by conducting activities that foster individual and organizational learning and knowledge. Corporate universities (CU) are a growing trend in corporations. The main purpose of these in house facilities is to provide the managers with the adequate and specific professional training, but also to improve internal communications and networking, to build the corporate identity and culture, to explain and to justify the corporate strategy. The best known corporate university is the ‘Hamburger University’ operated by McDonald’s Corporation in Chicago. Corporate universities are set up for a variety of reasons, but most organizations have the same basic needs. These are to Organize training, Start and support change in the organization, Get the most out of the investment in education, Bring a common culture, loyalty, and belonging to a company, Remain competitive in today’s economy and Retain employees. Corporate Universitiess demand a return on their investment. Many Corporate Universities provide hands-on and team learning as a more effective alternative to lecture-based courses. Watever may be the methodology of courses, Corporate Universites believe that what is learned in the classroom should be directly applicable to the work environment.Global Organizations that have set up Corporate Universities

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School of Inspired Leadership – SOIL Gurgaon is a business school co-created by a group of leading companies and global organizations from across industry such as Hindustan Unilever, Asian Paints, Bharat Petroleum, Johnson and Johnson, etc who believe in SOIL and its value proposition. It is located in Gurgaon and is easily accessible from Delhi-Jaipur Highway (NH-8) as well as the MG road connecting Gurgaon & South Delhi. This business school aims to build competent, compassionate and inspiring leaders. SOIL Gurgaon is an Autonomous Institute. It aims at educating the next generation of leaders and professionals thereby helping them in meeting evolving global challenges while working towards sustainability. It was set up with the objective of providing participant centric learning through heightened industry interaction, field based immersions, interactive classroom experiences and opportunities to display everyday leadership. It believes in an accelerated learning network including leading companies, experienced faculty from around the world and students with strong leadership potential. Its reason for set up is not to be a profit organization but to build strong leaders and respectable human beings. It aims to build character, competence and enthusiasm, to develop leaders that create and contribute to sustainable organizations of consequence which thereby help in the development of the society. At this institute, every student is assigned a leader from the corporate world as a mentor. This proves to be a very energizing process, as the mentor helps the student, work towards achieving their learning goals. Its curriculum is designed through several workshops held with leaders from our industry consortium. The curriculum is of the highest quality and meets the needs of the industry while focusing on contemporary global corporate themes. The curriculum includes a balanced focus on leadership development, business excellence and skill development. The focus of the institute is to ensure production of talent for leading companies. This requires using standards of selection that are followed by the respective companies. Thus, we can say that SOIL Gurgaon provides education which helps in building leaders and in the process makes them confident and priceless business corporates.

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Mahindra Satyam Learning World is the enterprise-wide learning ecosystem that captures and delivers the learning and development needs of all Mahindra Satyam Associates through a single platform. Mahindra Satyam Learning Center (MSLC) and Mahindra Satyam School of Leadership (SSL), the two pillars of this ecosystem, are the learning and development partners of businesses across Mahindra Satyam, each having a well-defined mandate. These institutes focus on offering learning programs through a state-of-the-art infrastructure and Learning Management System that directly addresses key business and performance mandates. The company has a carefully designed learning and development strategy to meet the entire life cycle of an associate from entry level to senior leaders. Its vision is to make Mahindra Satyam one of the top five organizations in the world for its ability to build global Associates through effective learning. In a highly competitive global market, Mahindra Satyam strategy to grow leaders faster than competition places them in good head and thereby differentiates itself from others. MSLC uses appropriate learning technologies to deliver learning to all Associates globally any time, any where and at any pace. This helps in time management and effective utility of technology. MSLC establishes mutually beneficial relationship with educational institutions, education providers and alliance partners thereby providing a content superiority which provides a superior edge to Mahindra Satyam’s learning programs. MSLC plays a crucial role in facilitating societal and family connect bringing Associate families closer to Mahindra Satyam through meaningful family learning programs. , MSSL plays a defining role in harnessing the entrepreneurial spirit of existing and emerging leaders by offering timely learning and development opportunities. Thus through its structure Mahindra Satyam provides effective and efficient learning programs and performance activities globally.

Infosys: A top Corporate University

Infosys serves and strives to partner with the education industry. It is a large consumer and provider of education. Infosys has highly trained and motivated professionals in its education practice with the necessary technical and business expertise to consistently deliver to the education industry. Infosys operates educational institutions at multiple levels within the company for training employees with programs such as Education and research, Infosys Leadership Institute, and many more. Its vision is to mitigate risks and reduce costs while enhancing the quality of education that already exists. Its commitment towards education is to produce Industry experts and solution consultants for providing Education solutions and capabilities. It aims at developing the Infosys services portfolio so as to address the requirements of the education sector. It conducts technical and project management related education programs for both in house and strategic customers. The program of Knowledge Management in Infosys comprises of the most active groups. Through its multiple channels of Knowledge sharing. It has been able to win many accolades and awards. Thus Infosys, one of the Premier Global Organizations, provides a Corporate University which enhances the capabilities of its employees at various levels and thereby helps in their personal development and in the enhancement of their careers.

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Refrences:

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Morey, Daryl; Maybury, Mark; Thuraisingham, Bhavani (2002). Knowledge Management: Classic and Contemporary Works. Cambridge: MIT Press. p. 451

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Nonaka, Ikujiro (1991). “HYPERLINK “http://hbr.harvardbusiness.org/2007/07/the-knowledge-creating-company/es”The knowledge creating companyHYPERLINK “http://hbr.harvardbusiness.org/2007/07/the-knowledge-creating-company/es””. Harvard Business Review 69 (6 Nov-Dec): 96-104. http://hbr.harvardbusiness.org/2007/07/the-knowledge-creating-company/es.

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