Provide Leadership Across The Organization Management Essay
MacVille, as an import/ export company that sells and maintains espresso coffee machines, has plan to establish a new business center in Sydney to supplement the one already operating from Brisbane. This new venture was aligned with the overall objective and mission of the organization which was to provide espresso coffee machines that meet the efficiency, reliability and sustainability needs of the café/ restaurant clients. The establishment of the new business center would move the bulk of the organization’s import/ export base to Sydney which was in line with the overall direction for the organization growth in both profits and market share.
As a new venture, the MacVille has four main expected outcome which are first to help secure the three year objective of being the number one volume importer in the market for imported espresso coffee machines. Then, the objective is to achieving the strategic objective of profit margin growth of 5% in the next three year. Moreover, the organization expects to reduce the carbon footprint by 10% within the next three years.
In order to achieve the objective of the organization, the self-directed teams need to be created. Therefore, the incorporate the key value of cultivating leadership in the organization is needed. MacVille aims to empower its employees with knowledge and resources to get results, grow its business and to lend the markets. The role for this new venture would carry the title General Manager which would be expected to provide creative leadership for the administration, coordination and management of the new venture in a manner that is consistent with the strategic direction of the organization. There are three positions for the general manager which are account manager, warehouse manager and maintenance manager.
Interpersonal and leadership styles
According to the Interpersonal style that could be applied to this setting is open, flexible, positive, and responsible which will lead to the good working environment. Otherwise, my own Interpersonal style is Helpful, Patient, Open, and Supportive which also can apply in to this setting too. In this case, the organization needs to hire new managers who will achieving the objective of the organization, so the responsible and patient are the main Interpersonal style that all the employee must have. The leadership style that could be applied to this setting is the democratic leadership style which is the leader shares with the group members, policies decision making, planning and execution of activities. Subordinates are encouraged to express their ideas and suggestions in decision making. The leader helps to develop a feeling of responsibility on the part of every member of the group gives constructive criticisms and praises the members when the group achieves a set objective. This type of leader ship style will lead to high productivity and quality of work, high morale, sense of group feeling and group members feel secured and satisfied to belong. Otherwise, my own leadership style is Laizer-faire leadership style, in this style the leader is the one who believes that the group members can get on without him. The leader gives minimum guidance, and remains in the background. The result of this style of leadership is low morale and productivity, too much freedom which cause laxity, lack incentives to work.
Skills and knowledge
In order to manage the situation effectively, the manager and employee need to have three skills which are technical skill, Human skill, and Conceptual skill. For the Technical skill, the manager and employee should be proficient at specific tasks. This in turn helps to provide credibility or knowledge to persuade people to certain things. For Human skill, the staff has to know how to work with people. The last skill is the conceptual skill which the staff can see the organization as a whole. Moreover, the staff still need a strategy thinking skill in order to planning ahead and predicting what was going to happened. In addition, the Flexible/adaptable to change skill is the most important for the staff in the situation that the organization need to take a new venture. Compare to my skill, my own skill is also Technical skill, Human skill and Flexible/ adaptable to change skill which is similar to the case study.
Professional development
In order to improve the skill, the professional development opportunity and the networking opportunities timeline is need to be developed.
People management
For the people management, the management training courses, leadership training courses, and HR fundamentals training courses has been assists the organization by improve the skill knowledge as well as the interpersonal and leadership of both manager and employee which is the key role to achieve the objective of the organization. Moreover, the training course also helps the manager and employee to gain more experiences.
General outcome
Management training courses – provide the management skill, supervision skills as well as management experience
Leadership training courses – provide leadership skill and supervision skill
HR fundamentals training courses – provide the HR management experience, recruitment and selection for managers experiences
General management
The project management training courses, and the contract law (for managers) training course has been assists the organization by improve the skill, knowledge as well as the interpersonal and leadership of both manager and employee. Moreover, the training course also helps the manager and employee to gain more experiences.
General outcome
Project management training courses – provide project management experience
contract law (for manager)training courses – provide contract management experience
Strategy
The strategic business planning training course, innovative management training courses, sustainable business training courses, risk management training courses, information management training courses has been assists the organization by improve the skill, knowledge for both manager and employee. Moreover, the training course also helps the manager and employee to gain more experiences. For the strategic skill training course will assists the organization to provide the employee who have a knowledge and experience on the business plan and management to support the organization growth.
General outcome
strategic business planning training course – provide developing and implementing strategy experience
innovative management training courses – provide innovative management experience and knowledge
sustainable business training courses – provide knowledge on the sustainable business
risk management training courses – provide knowledge on the risk management
information management training courses – provide information management experience and knowledge
Sales and customer service
The sales training courses, clients and customer service training courses, customer complaint training courses, and market training courses has been assists the organization by improve the skill, knowledge for both manager and employee. Moreover, the training course also helps the manager and employee to gain more experiences. The sale and customer service training course will assist the organization by training more sale in order to increase the profit and market share.
General outcome
Sales training courses – provide the sale experience and sales team management experience
Clients and customer service training courses- provide clients and customer service experience
Customer complaint training courses – provide customer complaint experience
Market training courses – provide marketing experience both individual and team-based
Finance
The finance management training courses, and accounting basics training courses has been assists the organization by improve the skill, knowledge for both manager and employee. Moreover, the training course also helps the manager and employee to gain more experiences. In this case, the finance management courses will help the company to improve the financial management. Moreover, the accounting training course will help the industry to provide the better budget plan for the business improvement.
General outcome
Finance management training courses – provide the knowledge on financial, financial management experience
Accounting basics training courses – provide the basic knowledge on the accounting, account management experience, budget development experience, business case development experience
Professional and Networking opportunity timeline
All the opportunities and time required on this plan is based on the analyzed and evaluated staff profile.
Project
Cost ($)
Time required
(Month)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
People management
Management training courses
$150000
2
Leadership training courses
$150000
2
HR fundamentals training courses
$150000
5
General management
Project management training courses
$150000
5
Contract law (for manager) training courses
$150000
5
Strategy
Strategic business planning training courses
$150000
4
Innovative management training courses
$150000
3
Sustainable business training courses
$150000
4
Risk management training courses
$150000
4
Information management training courses
$150000
5
Sales and customer service
Sales training courses
$150000
1
Client relationship & Customer service training courses
$150000
2
Customer complaints training courses
$150000
3
Market training courses
$150000
3
Finance
Finance management training courses
$150000
5
Accounting basics training courses
$150000
5
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